• EasyVista

    In the ever-changing technology landscape, customer demands are driving IT departments to find faster, more efficient means of service delivery, ease of use and self-service options. With EasyVista's intuitive, codeless solution, you can implement:
    * 15 ITIL and ISO/IEC 20000 processes
    * IT Project Management
    * IT Asset Management
    * IT Financial Management
    * Graphical CMDB (Configuration Mngt. database)
    * Discovery, IT usage and SNMP module.
    +Read More
  • OWIS

    OWIS is a professional solution for Document Management and Business Workflow Management. Solution is flexible and gives you the option to track your documents electronically and make sure that the right business workflow and authorization is applied each time a new document (eg. invoice) arrives to your office. Solution also provides you with ability for team work from one single place - OWIS portal.
    +Read More
  • iTAB.si

    We are offering you advanced high-tech tablet's with Windows and Android preinstalled operating Systems. We always strive to be in touch with latest and best quality technology incorporated into our products. You are more than welcome to visit our on-line shop.
    +Read More
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Sunday, May 19, 2013
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  • IT Service Management
  • Project Management
  • Information Security Management
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IT Service Management Professional Services

IT (Information Technology) Service Management is a set of specialised organisation capabilities for providing value to customers in the form of IT Services. The capabilities take the form of functions and processes for managing services over a lifecycle, with specialisations in strategy, design, transition, operation and continual service improvement. The capabilities represent a service organisations capacity, competency, and confidence for action. We can provide you with ITIL® and ISO/IEC 20000 consultancy and services.

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Project Management Services

Project management is the discipline of planning, organizing, securing and managing resources to bring about the successful completion of specific engineering project goals and objectives. PRINCE2® (Projects in a Controlled Environment) is a structured project management method based on experience drawn from thousands of projects - and from the contributions of countless project sponsors, Project Managers, project teams, academics, trainers and consultants. We are specializied in PRINCE2® project management consultancy and trainings.

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Information Security Management Services

Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction. The field of information security has grown and evolved significantly in recent years. It offers many areas for specialization including: securing network(s) and allied infrastructure, securing applications and databases, security testing, information systems auditing, business continuity planning and digital forensics science, etc. We can provide you with ISO/IEC 27000 services and trainings.

Client Testimonials.

Project Management was professional and the results of the project was fantastic.
dr. Nikola Holeček (Gorenje d.d.)

ITSM CENTER has proven professional and flexile approach to implementation of ITIL® processes in our environment.
mag. Tinkara Pavlovčič (STO)

All three trainings: ITIL® Foundation, ITIL® Service Manager and PRINCE2® Foundation were delivered at the highest level. Lecturers were carefully selected. It is always a pleasure to be a part of this kind of trainings. Boris Kapitanovič (Novartis)

 

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Upcoming Trainings

JUN
10

10.06.2013-12.06.2013
ITIL® Intermediate - Service Operation

JUL
8

08.07.2013-10.07.2013
ITIL® Foundation

ITIL® Pre-prepared Documentation

Get ready to boost your ITIL® implementations!

 

After many years of wokring on the field of ITIL® and ISO/IEC 20000 consultancy we have prepared ITIL® ready documentation which you can use to boost you ITIL® implementations.

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ITSM.Check

Position your company on the map of ITIL® maturity level matrix

 

This consulting pack is focusing on current state assesment based on CMM - Capability Maturity Model. Basic pack consist of assesment of 4 core ITIL® processes: Incident Management, Change Management, Configuration Management and SLM.

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