Bankart v2The project included about 100 employees defined by certification Scope, which is about 50% of all Bankart d.o.o. employees.

Final certification was concluded in 6 months from project start date. Bankart have realised that they will need to hire external consultants with experience to help them in implementing the standard.

After a market analysis they established a contact with ITSM CENTER d.o.o., a leading compay in South-Eastern Euorpe focusing on IT Service Management.


ITSM CENTER d.o.o. proved as reliable partner in our project and helped us implement all ISO/IEC20000 requirements in really short time and still qualitative.

Download Attachments: