Service Manager is a comprehensive service management platform for IT professionals to manage the entire service management lifecycle. It features powerful capabilities including award-winning workflow, embedded processes based on ITIL, a service catalog, integration with third party applications, and more. Service Manager administrators easily create unique profiles using just the fields they need, saving weeks of work. Service Manager reduces and controls the total cost of service delivery!
Company’s success is strongly dependent on Information Technology (IT). Thus one of the most important critical success factor is effective and efficient IT Management.
IT Service Management
IT (Information Technology) Service Management is a set of specialized organisation capabilities for providing value to customers in the form of IT Services. The capabilities take the form of functions and processes for managing services over a life cycle, with specializations in strategy, design, transition, operation and continual service improvement.
Information Security Management
Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction. The field of information security has grown and evolved significantly in recent years.
Project management is the discipline of planning, organizing, securing and managing resources to bring about the successful completion of specific engineering project goals and objectives. PRINCE2® (Projects in a Controlled Environment) is a structured project management method based on experience drawn from thousands of projects.
Digital transformation is a key strategic direction of all companies. Critical success factor is to undersdand the industry well, automatize internal processes and then on top of it transform the business to be digitally enabled. We can help you on whole path of digital transformation from process automatization to platform for your digital transformation.
ISO certification preparation
Our expericened team can help you boost you ISO certifications: ISO/IEC 27001, ISO/IEC 20001, ISO 9000, ISO 14000 and other. We work with certification bodies so we can provide you with whole service from preparation to certification. We have alot of experience with small and big organisations.
Many organisations are treating risk in a manner to pass audits. But risk management is far more. It is the main equipement for management on their jurney to safe and sustainable organisation management. We can help you build your internal risk aware culture and support it with proper toolset that will enable you to better manage threats and opportunities.
Project Management was professional and the results of the project was fantastic. ITSM CENTER has my highest recommendation.
dr. Nikola Holeček:
ITSM CENTER has proven professional and flexile approach to implementation of ITIL® processes in our environment.
mag. Tinkara Pavlovčič:
All three trainings: ITIL® Foundation, ITIL® Service Manager and PRINCE2® Foundation were delivered at the highest level.
Mr. Boris Kapitanovič:
Training material quality
Fulfillment of training expectations
Trusted by clients
Browse our recent projects and you will see how we work and what are the methodologies and technologies we use. All we aim is to make our customers satisfied and happy with all of our services.
Keep in Touch
ITSM CENTER d.o.o., Ljubljanska cesta 12F, 1236 Trzin
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl Logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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