Welcome to ITSM CENTER

Company’s success is strongly dependent on Information Technology (IT).
Thus one of the most important critical success factor is effective and efficient IT Management.

IT Service Management

IT (Information Technology) Service Management is a set of specialized organisation capabilities for providing value to customers in the form of IT Services. The capabilities take the form of functions and processes for managing services over a life cycle, with specializations in strategy, design, transition, operation and continual service improvement.

Information Security Management

Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction. The field of information security has grown and evolved significantly in recent years.

Project Management

Project management is the discipline of planning, organizing, securing and managing resources to bring about the successful completion of specific engineering project goals and objectives. PRINCE2® (Projects in a Controlled Environment) is a structured project management method based on experience drawn from thousands of projects.

Digital Transformation

Digital transformation is a key strategic direction of all companies. Critical success factor is to undersdand the industry well, automatize internal processes and then on top of it transform the business to be digitally enabled. We can help you on whole path of digital transformation from process automatization to platform for your digital transformation.

ISO certification preparation

Our expericened team can help you boost you ISO certifications: ISO/IEC 27001, ISO/IEC 20001, ISO 9000, ISO 14000 and other. We work with certification bodies so we can provide you with whole service from preparation to certification. We have alot of experience with small and big organisations.

Risk Management

Many organisations are treating risk in a manner to pass audits. But risk management is far more. It is the main equipement for management on their jurney to safe and sustainable organisation management. We can help you build your internal risk aware culture and support it with proper toolset that will enable you to better manage threats and opportunities.

Client Testimonials

Project Management was professional and the results of the project was fantastic. ITSM CENTER has my highest recommendation.
dr. Nikola Holeček: Gorenje d.d.
ITSM CENTER has proven professional and flexile approach to implementation of ITIL® processes in our environment.
mag. Tinkara Pavlovčič: STO
All three trainings: ITIL® Foundation, ITIL® Service Manager and PRINCE2® Foundation were delivered at the highest level.
Mr. Boris Kapitanovič: Novartis

Training Facts

  • Trainer quality
  • Training material quality
  • Fulfillment of training expectations

Trusted by clients

Recent projects

Browse our recent projects and you will see how we work and what are the methodologies and technologies we use. All we aim is to make our customers satisfied and happy with all of our services.

Countries Served
Companies Served
Some Fun Facts
Trained Students
Exam pass rate %